Case Study: Jane Couch Director of Nursing: Within the principles of the content theories of Maslow Herzberg and Alderfer:
Explain why Susan is behaving the way she has been over the past three months.
Offer three specific recommendations to address the problem of Susan’s job performance. Case Study: Jane Couch Director of Nursing
Your well-written paper should meet the following requirements:
Four-to-five pages in length, not including the cover sheet and reference page.
Formatted according to APA 7th edition and Saudi Electronic University writing standards. Provide support for your statements with in-text citations from a minimum of four scholarly articles. Two of these sources may be from the class readings, textbook, or lectures, but the other two must be external. The Saudi Digital Library is a good place to find these references.
Case Study 6-6: Develop a Motivation Plan
Jane Couch is the director of nursing for a 400-bed nonprofit hospital in the Southwest . Susan Smith joined the hospital as a staff nurse three years ago after relocating from the northeast. She is 30 years old and has been a staff nurse since graduating from a two-year college nursing program 10 years ago. She is married to a lawyer and they have two children’s ages 6 and 8. The hospital’s inpatient census has been extremely high because of another hospital ‘s closing. The tension on the nursing floors has been running pretty high because of time pressures to discharge patients early lack of professional staff and an upcoming accreditation visit from The Joint Commission. Because of time restraints Jane was unable to con1plete the staff s annual performance evaluations. However all nurses received a 5 percent pay increase. With this increase the hospital staff is now the highest paid as compared with other hospitals within the region. Case Study: Jane Couch Director of Nursing
Jane believes the higher pay compensates the nursing staff for their increased workload and related stress levels. Until recently, Jane had been pleased with Susan’s performance. Susan had den1onstrated her willingness to work hard and had made very few, if any, patient-care errors. However, over the past three months, Jane has noticed that Susan is not performing at her same productivity level and appears to argue frequently with the treating physicians and other nurses about the patients’ treatment plans. Jane frequently hears Susan complaining that “no one listens to me,” “no one wants to hear my opinion,” and “they don’t pay me enough to do this job .” Susan was once a highly motivated , productive member of the nursing staff. Jane 1u1derstands that everyone is experiencing more stress than usual because of the increased workload, but what can be done to motivate Susan to her prior “self’? Within the principles of the content theories of Maslow, Herzberg, and Alderfer, explain to the director of nursing why Susan is behaving the way she has over the past three months. Case Study: Jane Couch Director of Nursing