Discuss how artificial intelligence can help manage the customer experience. Archives

Customer Service vs Customer Experience

November 28, 2024
Rose M
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Discuss how artificial intelligence can help manage the customer experience., identify at least three (3) customer or client concerns/issues that may negatively impact the digital transformation, Listen to the video on Customer Service vs Customer Experience, Provide a resolution to address each concern or issue

The Executive Memo The Scenario: https://lms.devry.edu/lms/video/player.html?video=1_ijsejr3c The Assignment Listen to the video on Customer Service vs Customer Experience (Week 5 Reading and Supplemental Materials). In a one…

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Customer Service vs Customer Experience